` United States and Russia are `Top Arms Exporters ‘ taking ` Fifty Six ‘ Percent of the Market ‘

#AceFinanceNews – United States, Russia, Germany, China and France were the major arms suppliers over 2009-2013, goes the newly released report on arms trade by the Stockholm International Peace Research Institute (SIPRI).

The countries made up 74% of global weapon exports, with a 56% niche occupied by the US and Russia.

“Russia has maintained high levels of arms exports despite the crisis in its arms industry in the post-cold war period,” said senior researcher with the SIPRI Arms Transfers Program Siemon Wezeman.

“In 2009-13 Russia delivered major arms to 52 states. Russia’s most significant export in 2013 was that of an aircraft carrier to India.”

Russia has also become a major arms exporter to India with 75%, whereas the US follows with a huge 7% lag, for the first time down to the second place by supplies to India.

“Chinese, Russian and US arms supplies to South Asia are driven by both economic and political considerations,” said Wezeman. “In particular, China and the US appear to be using arms deliveries to Asia to strengthen their influence in the region.”

The report highlights a considerable increase in arms imports by the Arab states of the Gulf — 23% over 2008-2013, with Saudi Arabia up from 18th to 5th place among the major arms importers.
These are largely (45%) exported by the US.

According to SIPRI, Washington has clinched a number of major deals aimed to retain this level further on. For instance, last year the US government for the first time authorized US companies to supply the region with long-range air-launched cruise missiles.

#AFN2014

#asia, #china, #chinese, #france, #germany, #russia, #russian, #saudi-arabia, #stockholm-international-peace-research-institute-spiri, #united-states

Over Half of Consumers Feel Undervalued by Their Bank

Image representing GMC Software Technology as ...

Image by None via CrunchBase

 

#AceFinanceNews says over half of “Consumers feel undervalued by their Bank” leading banks to look at closer at  their customer experience gap,  with friendly, knowledgeable staff and banking services as the consumer demands

 

Almost half of consumers in GBGermany, France and the US feel their bank does not value them as a customer ( 48 per cent), according to new Ipsos MORI research commissioned by GMC Software Technology. Consumers want to decide how they bank, with almost three-quarters wanting to request the format in which they receive information from their bank (72 per cent) and also at a time that suits them (74 per cent). Banks therefore need to listen to consumers to deliver the services they need. However, only 19 per cent of consumers really believe banks understand
how to deliver good customer experience.

 

Ipsos MORI

Ipsos MORI (Photo credit: Wikipedia)

 

The research of 4,032 consumers looked at what consumers really think about their bank’s customer experience and how they are valued. It offers insight into how banks can improve their relationship with customers by listening and providing the right information, at the right time, via the right, optimized channel with a particular focus on on-line and mobile.

 

Improving The Customer Experience: Just six per cent of consumers in France believe that their bank really values them as a customer. And elsewhere, the banking industry does not fare much better with ten per cent in GB, 20 per cent in Germany and 27 per cent in the US [tab 0240]

 

In order to improve the banking customer experience, the top three points for each country are friendly and knowledgeable staff (US 60 per cent; France 50 per cent; Germany 45 per cent; GB 45 per cent); enabling customers to bank when and how they want (France 56 per cent; US 45 per cent; GB 49 per cent; Germany 42 per cent); easy access to the branch (GB 39 per cent; Germany 34 per cent; France 31 per cent; US 49 per cent).

 

Bill Parker, chief marketing officer, GMC Software Technology, said: “It’s time the banks started to show that they value their customers by listening and allowing customers to be involved in decisions that affect the banking experience. Banks should provide multiple channels of communication, but they should ask consumers which ones they want to use, not tell them.”

 

Screenshot of a typical SMS Banking message on...

Screenshot of a typical SMS Banking message on a mobile screen (Photo credit: Wikipedia)

 

Constraints of On-line and Mobile Banking:  The demand for on-line banking is increasingly obvious. Online-only is already the most common way to view bank statements (36 per cent of all bank customers have on-line-only statements) and not just among Generation Y. It is important not to assume that on-line/mobile banking channels are the preserve of the young. For example, all age groups are using on-line-only statements. Of the under 31 year old’s (Gen Y), 37 per cent use on-line-only statements as are 33 per cent of the 55-70 year old’s.

 

Current On-line and Mobile Banking Services Have Considerable Constraints: Two thirds (65 per cent) do not believe their on-line banking delivers an effective level of customer service, while just 3 in 10 (29 per cent) feel it is truly interactive i.e. you can present your bank data in any way you want or link back to your bank with questions. Mobile banking fares little better, with only 23 per cent of banking customers finding the service satisfactory. The nature of both on-line and mobile lend themselves to a more dynamic, interactive relationship with the consumer rather than presenting static content that could, just as easily, be sent by post.

 

The mass adoption of on-line statements is driven by customers appreciating its convenience (80 per cent), environmental benefits (71 per cent) and increased security compared to paper (39 per cent). Revealing the level of skepticism towards banks, 67 per cent of bank customers suspect banks are pushing on-line statements in order to save money.

 

“The number of ways by which a consumer can interact with their bank is increasing, with traditional bricks and mortar giving way to call centres, internet and mobile banking as well as social media. It is now time to close the customer experience gap. The research reveals that there is a time and place for each channel, and banks need to adopt the technologies and strategies that will help them engage effectively with each customer
through the optimized channel that each customer chooses,” continues Parker.

 

Consumers Managing Money More Effectively: Despite the lack of interactivity, on-line statements clearly encourage customers to
manage their money more effectively. Two thirds (66 per cent) of those who use on-line statements view them at least once a week. Of those using statements on a mobile device, 61 per cent view them at least once a week. In sharp contrast, of those who rely on printed statements, 58 per cent view their bank statement only once a month onwards.

 

With on-line being the most popular way to view bank statements, and viewed more frequently, the rise of consumer technology seems to be improving the nation’s ability to manage its money.

 

Download the report ‘End of the banking autocracy: why banks must understand value and bring back trust’ here [http://www.gmc.net/en/improving-customer-communications ].

 

REPORT STATISTICS AND RESEARCH GUIDELINES:   

 

The research was conducted on i:omnibus, Ipsos MORI’s online omnibus, in GB, France, US and Germany between 25-30 October 2013.

 

Questions were asked online of 1,018 GB adults aged 16-75, 1,004 French adults aged 16-74, 1,000 US adults aged 18-75 and 1,010 German adults aged 16 to 70 (total 4,032 consumers).

 

To be nationally representative, the survey data was weighted by age, gender, region, working status and main shopper in GB; age, gender, region, working status, main shopper, social grade and working status in France; age, gender, region, working status, working status and income in the US; and age, gender, region, working status, household size, employment status, main shopper and size of town in Germany.

 

GMC Software Technology AG: delivers seamless CCM solutions that streamline document creation processes and produce higher quality, relevant communications of all types for delivery through print, electronic and interactive channels.

 

GMC helps thousands of clients worldwide across the banking, insurance, retail, business services, telco/utilities and healthcare industries gain customer insight to improve the customer experience by getting communications to market 70% faster, improves operational efficiencies by more than 50%, and expands business services for more lucrative opportunities.

 

For more information about GMC’s award-winning robust and scalable GMC Inspire
[http://www.gmc.net/en/gmc-inspire/gmc-inspire-overview ] solution, visit:
http://www.gmc.net.

 

Corporate & AsiaPAC
GMC Software Technology
+44-(0)-845-223-2443
press@gmc.net

 

EMEA
Chameleon PR
+44-(0)-207-680-5500
GMC@chameleonpr.com
North America
Sterling Kilgore
+1-630-964-8500
sarmstrong@sterlingkilgore.com

 

Facebook: https://www.facebook.com/gmcnet
Twitter: https://twitter.com/gmc_net
LinkedIn: http://www.linkedin.com/company/gmc-software-technology
YouTube: http://www.youtube.com/user/GMCsoftware
Google+: https://plus.google.com/108152417667055224090/posts

 

The GMC logo and GMC Inspire are trademarks of GMC Software Technology

 

APPENZELL, Switzerland, November 13, 2013 /PRNewswire/ —

 

GMC Software Technology AG

 

 

#acedebtnews, #customer-experience, #financial-services, #france, #germany, #gmc-software-technology, #ipsos-mori, #mobile-banking, #online-banking, #united-states

EUropean Economic Community – Prelude To The EU

Euro Disaster  Peace, When It Loses The War.’ and details of the massive amounts of cash moved out of Germany during the war to safeguard the future of German domination against the economic collapse of losing the Second World War against EUropean Union. AND connections with organisations like The Bilderberger’s, Council for Foreign relations, Tri Lateral Commission and other arms of the New World Order.

Around the end of 1939, most of Europe was either consciously or unconsciously under the influence of the economic concept of England. Over recent years, however, it has been swept out of European countries, politically, militarily and economically. Politically the three-power pact has given honour once again to the ancient figures of life, people and room. It has also established a natural order and a neighbourly way of co-existing as the ideal of the new order. The foundation of English economics, which is the basis of the balance of powers, has been militarily destroyed. And economically, a change has come about after the political and military development, the shape of which is easy to describe, but whose final significance is very difficult to evaluate. I can only repeat, that the changing order that is happening now has to be ranked as one of the greatest economic revolutions in history. It signifies a reversion of the economy of Europe to a time before the English concept of building an overseas Europe, i.e. an awareness of one’s own country.

The Discussion so far and its Results

Discussions about questions relating to Europe started as the power of the NSADP grew. At the Congress of Europe in Rome from 14th to 20th November 1932, Alfred Rosenberg developed, for the first time in front of an international forum, thoughts and ideas that have moved us since. No one, who fights for a new economic order in Europe, can ignore these perceptions and conclusions. The economic and political wheel was set in motion, when the NSDAP declared the militarization of the German economy. It is to the credit of the journal ‘Germany’s Economy’ that it first seized these questions in 1932, kept on bringing them up and stuck doggedly to those original perceptions. The idea of German economic self- sufficiency in the new political sense and the German economic militarization are synonymous with this journal. Besides this, Daitz, the ambassador, has earned the special credit of being the first to have related German economic history to the present time. Part II of his selected speeches and essays, which appeared in 1938 under the title ‘Germany and the European Economy’, summarizes his concepts formed between 1932 and 1938. The Italian, Carlo Scarfoglio, delivered with his book ‘England and the Continental Mainland’, a decisive historical contribution to the consciousness of the European continent. Meanwhile German and Italian economic policy drew the political consequences from the historical lessons that were learnt during the blockade and learnt again during the sanctions. The speech made in Munich in 1939 by the leader of the Reich’s farmers, R. Walther Darre, at the 6th Great Lecture at the Commission of Economic Policy of the NSDAP, takes a special place in the discussion at that time. Its theme was “The market order of the National-Socialist agricultural policy – setting the pace for a new foreign trade order.”

While our leader maintained the hope of reaching a peaceful agreement with England, the route for European economic unity remained problematic. The end of 1939 was a decisive point and it was natural that the years 1940-1941 heralded the new economic and political order. The writer, in particular, developed and extended in speech and writing the intellectual fund of the new economic policy, which has been translated into most languages, so that today everywhere the great constructive texts are known. These contexts revolve around the following issues:

  1. Theory about the Reich and the European economy.

  1. The historic, cultural, and economic significance of the German economic order.

  1. The foundations of the future economic relationships between the states.

  1. The nature of the European economic community.

On 25th June 1940 the Reich’s Economic Minister, Funk, publicised in his official capacity his thoughts, which underlined the development so far and thus gave them state sanction. In October, the journal ‘German Economy’ summarised for the first time the principles of European co-operation, the fundamental principles of German foreign trade, Germany’s export economy and ways and means of promoting export. It did so in a popular review “About A New Europe”, providing an overview of the important problem of European economic fusion. Around the end of 1940 the Berlin historian Fritz Rorig finally outlined in his book “Hanseatic Essence” the historical foundations of the greatest economic and political achievement by the Germans.

I am clear in my mind that total clarity is to be found in the principle questions: The necessity is recognised for a political order for the economic co-operation of the people. The nature of the new order : awareness of tradition, using up one’s own economic resources, long-term economic agreements and fair relations, is affirmed. The economic inter-dependence is underlined by fate. The economic unity of Europe is thus clear.

Economic Practice:

Even practical economic life has increasingly allowed entry to new thoughts. I am able to see the decisive steps in the start and realisation of the following points:

  1. In the increasing payment traffic through Berlin.

  1. In the exchange of experiences in various areas of economic life. Thereto belong also the statements of ministers and business people, the calls made by special advisers and the collective tackling of important tasks relating to the economy. Even the specialist is surprised, once he has taken the trouble to put together all the connections. Today they are already legion.

  1. In the signing of long-term economic agreements between the Reich and the other European states, which the public is aware of, there can be no doubt that such agreements are those of the future.

Of course, that cannot prevent unclear points and new problems from arising, which become clear at the time when the situation is reviewed.

Problems Related to the Economic Community of Continental Europe

These unclear points primarily relate to the concept of economic direction, the extent of solidarity and neighbourly attitude, the development of one’s own powers, the care to maintain the standard of living and the question of raw material purchase from foreign countries. It is natural that one or another issue will take priority of interest, depending on the set of conditions that prevail. It should be attempted at this point to give a reply, albeit a summary one.

There can be no doubt that the concept of direction of the economy, or rather its leadership, is as novel as it is revolutionary. Its classification is all the more important, as the fate and consequence of European co-operation depend principally on a new consistent form of economic understanding. The Anglo-Saxon view of economics is dead: consequently, even the so-called ‘classical’ national economy is no longer classical, but it has survived. So what it comes down to is that a new understanding arises to do with ideology and terminology, which represents a sound basis for agreement and co-operation. Relating to this, one must point out the following in detail:

  1. Economic direction is not a momentary emergency solution, instead it forms the core of new theory and practice. First of all, it takes the place of individual egotism and the automatic autonomy of the Anglo-Saxon precept.

  1. Economic direction is not identical to the tendencies of a centrally planned economy. It does not seek to cancel the individual or to administer through the state operators.

  1. Economic direction really means the following: the new instruction of the creative and constructive power of the individual in relation to the whole system; the creation of a consistent economic view and an attitude towards the economy; the selection of important tasks through political leadership and the state’s final decision on all questions about economic power. Beyond this, the economy is free and responsible to itself.

The degree of solidarity of the individual economies and their neighbourly attitude is characterised by three guidelines:

Firstly, it is limited in regard to its own economic development by the recognition that the utilisation of individual resources represents not only a requirement of the new economic precept, but is the very foundation for economic activity. The European economic community has no interest in leaving any abilities or possibilities unutilised.

Secondly, it contains the obligation that, because of Europe’s freedom, consideration is given firstly to continental Europe regarding any matter related to economic activity. Not only should the shared fate of the European people be emphasized, but the fact should also be stressed that the supplementation of the European economies beyond their borders is possible and sought after.

Thirdly, it must be maintained that, above all else, the spirit of the individual economies may not be allowed to go against the spirit of neighbourly co-operation.

The question of developing one’s own powers refers to the problem of mono-cultures, of industrialisation of the agrarian south-east and the awakening of new needs.

An answer can easily be given to the first question. Mono-cultures are the result of the same economic precept that made the world market price the determining factor in the economy. According to that precept, people and land are the vestiges of some by-gone age. Europe is well on the way to destroying these mono-cultures with initiatives ranging from land improvements and growing new crops to discovering new local resources. All these have the same aim, which is to develop the economy and broaden its basis. Germany and the whole of Europe can only greet these efforts with gratitude.

The industrialisation of the south-east poses a particular problem regarding these questions. As I am unable to handle this problem – like all other problems – here in a comprehensive and exhaustive manner, because the industrialisation of economies is theoretically a difficult problem, I can only say as follows:

  1. Just as it is in the nature of things that each country will strive to utilise its available resources for its own production, so will there will be a knock-on effect for other economic partners.

  1. If, as is the case in the South-east European countries, there is heavy over-population in the countryside, then there are only three possibilities to solve it: itinerant workers, a permanent emigration and an ‘intensivisation’ of the local economy, a term correctly created by Dr. Ilgner for the problem of industrialisation. Itinerant workers can only form a part solution. Besides, it only applies to agricultural and construction workers and gone on for ages. Permanent emigration from Europe is just as false as impossible. There just remains the intensivisation of the economies of south-east Europe as the way to self-help.

3. The economies should make it possible for an independent life according to the modern economic view. The intensivisation of their economies therefore is right for the time.

4. The old features of industrialisation, which evolved from the price collapses in countries with agriculture and raw materials, have to now belong to the past. Europe is a communal living area. Only through a joint development of economies – and not through independence from one another – can protection against crises be achieved.

5. The tasks that have to be solved in Europe are so big that the powers needed to do so have to be released by an intensivisation of the each economy. This can be easily done by employing the workers that have been liberated in new branches of the economy.

Without affecting the difficult questions of purchasing power, it can be regarded as proven that the joint work to build up Germany’s and the south-eastern states’ in the area of industrialisation lies in the direction of the intensivation of interest of the whole continent.

One important and until now completely overlooked task in this regard exists and that is the awakening of new needs in the south-eastern countries. It is because, in those countries, wealth has grown and will gradually continue to grow, as a result of the reliable purchase of agricultural products and available raw materials at adequate price levels. According to the principle in economics that giving equals taking, peoples’ living habits there will have to change, otherwise one day the process will come to a halt. Germany’s ability to absorb the products from the south-east is practically infinite, whereas creating a demand for German goods there is not only a matter for economic intensivation but also one of modifying the people so they consume more. This task is of such importance that it has to be considered from the very outset, so that the south-eastern European economies are elevated after the war.

Equally important as the industrialisation of south-east Europe is the question of the standard of living in the north. Their economic development and high standard of living, which underpin their lives though all economic conditions, should not be mistaken. This standard of living has grown considerably during the 19th century and around the time of the world war due to free trade, so that various circles view world economic events with particular concern. From a German viewpoint, only the following points can be made:

Firstly, a higher standard of living is also the aim of the German government. The German people not only understand this well, but also through its fight wants to ensure European civilisation and culture. This fight will benefit the whole of Europe, and with it the north.

Secondly, despite being connected successfully to England and its economic system (one should not ignore the countless economic troughs that feature there), the economies of the north whose fate and greatness are very closely linked to Germany.

Thirdly, the northern states’ difficulties are going through a temporary phase of adjustment. In the long-term, this will bring about a lasting advancement, rather than destruction, for their economies’ foundations.

Maintaining a high standard of living is not an insoluble problem. To finish, I now come to the problem of purchasing raw materials from overseas markets. A leading south-east European economist once wrote about this principal question: “Unlike the war, we were in the following situation: in order to import raw materials from overseas countries, we bought goods from west European countries with foreign exchange. In the area of continental Europe there is no gold. Everything had to pass through the system of clearing – goods sold against goods. We have no product that can be sold to North or South America. That means that the leading nations are obliged to acquire and distribute to us the raw materials that we need. The leading nations of Europe can supply, with its capacity, enough products to overseas countries with which to acquire raw materials. The one question is whether exchange will ever happen… Even before the new order is introduced, and without even joining in with the Axis powers, we stand in solidarity outside Europe with its traffic of goods…”

 

 

#acenewsservices, #angela-merkel, #economic, #economic-revolutions, #economy-of-europe, #economy-of-germany, #england, #european-union, #eurozone, #german, #germany, #libya, #middle-east, #new-world-order, #politics

Is the US Dollar losing its grip as the top-dog of World Currencies!

Over the past few years many economies have gone through massive change, none more than the United States of America. Having survived the 2008 crisis  and been able to re-float the economy, ever cautiously! The question of how, has never reared its ugly head until now! The link to the video l have added to the bottom of this post, lets you the people decide, about what really when on behind closed doors, to save the almighty dollar!

The fact that Germany deposited a vast amount of their Gold could lead some to believe this was to support an ailing economy, but others would argue it was just the best place to store their most precious possession! The action of the Federal Reserve, to refuse the auditors of Germany’s  Bundesbank access to check their deposit, could lead some to believe that it has been secured against some massive debt, to support the US Dollar maybe! Or it could just be a misunderstanding and it will all be made clear very soon!

Either way one fact is that of the 9 strong rooms in the Federal Reserve, the auditors were not allowed to view more than one, and not allowed in the room to touch or check their most valued asset!

After many years of studying currency providers and watching from the sidelines as people gambled on the stock-markets risking millions of £’s and $’s everyday, one thing is sure ,without people having faith in the currency, people start divesting themselves of their share portfolios, as in the news over the past 12 months many billionaires have done!

So when l see or hear about theses types of actions ,involving a currency l always remember the simple phrase ” There is  no Smoke without Fire” so once again l will watch and see how this latest story unfolds, and see if this time, the US Dollar and its mighty power over the world, finally loses its grip, and the top-dog on the world stage, is replaced by a mongrel that has been snapping at its heels for a long time, namely China!

More soon: Editor – link to video – https://www.youtube.com/watch?v=NyemAwLD2N0&feature=youtu.be

#acedebtnews, #acefinancenews, #acenewsservices, #china, #currency, #deutsche-bundesbank, #economic, #federal-reserve-system, #federalreserve, #germany, #politics, #united-states

Change Is Happening But It Is Not Yet Time

Euro

Euro (Photo credit: Images_of_Money)

Nice Interesting article and l see many reasons for believing Gold will not yet peak! There is however one irrefutable reason it will drop in the future and that is an end of the Euro Zone! In the meantime, people are making good returns!

#euro, #european-central-bank, #european-sovereign-debt-crisis, #european-union, #eurozone, #germany, #greece, #united-states

Ever Wondered Who Has All Those Euro`s

Mariano Rajoy en Bilbao. Imagen tomada por Ike...

Mariano Rajoy en Bilbao. Imagen tomada por Iker Parriza (Photo credit: Wikipedia)

Just picked up these details of who actually has the highest capital available in Euro’s and how much is really available to lend. Not a surprise Germany leads the pack!

Also that maximum available for lending is just 500 billion not a lot when Spain has been promised 100 billion or 1/5th of the pot. This relationship to countries and the funding mechanism known as the EMSF will not cover further bailouts as was announced on EUobserver today with comment as follows:

Italy‘s Mario Monti has said his country does not need a bail-out, even though its borrowing costs have soared amid contagion from Spain. This is and seems to be recent history repeating itself as the same comments were made by Spain’s Prime Minister Mariano Rajoy at 9am UK time that they did not need a bailout then they needed 40 billion a few hours later. By the following day at 4pm UK time they needed 100 billion.

So my question is how long will it be before the Euro Zone runs out of money?

#bailout, #european-union, #eurozone, #germany, #italy, #mariano-rajoy, #mario-monti, #spain