Scammers are using illegal robocalls to impersonate the Federal Trade Commission, and to try to trick consumers into disclosing their bank account information on a non-FTC website, the agency warns. The scammers’ robocalls direct consumers to the website http://ftcrefund.com, which deceives consumers into thinking they can get, or expedite, a refund from the FTC by entering their bank account information into a form on the website. To fool people, the robocalls provide the FTC’s toll-free helpline, 877-FTC-HELP (1-877-382-4357)
This website, http://ftcrefund.com, is part of the scam and is not affiliated in any way with the FTC.
For official information about the FTC’s refund process, consumers should visit Getting Your Money Back: Consumer Refunds
- What To Do If You’re Still Getting Calls From “Rachel At Cardholder Services” (consumerist.com)
- National do-not-call list hits 217 million phone numbers, FTC wants to stop illegal robocalls (news.consumerreports.org)
- FTC shuts down 5 robocall operations (newsnet5.com)